I'm a product designer with a focus on leading the user experience of technical B2B software products
Product Design Director, 2015-Present
Scaling a startup into a multi-product SaaS leader in the IT service industry
SkyKick’s software solutions enable IT service providers to protect and manage their customers’ data. As the founding designer, I led product design that directly impacted SkyKick’s growth:
3
Product launches with 2 complete redesigns
30k
Registered IT Partners with
4k+ subscriptions
$200M+
USD capital raised including $130M series B financing
As a design leader I achieved:
Product Design: Led the end-to-end design for three successful software products.
Brand Development: Drove branding design initiatives and brand stewardship.
Strategic Planning: Led strategic vision exercises and delivered executive presentations.
Design System: Designed and developed a comprehensive cross-product design system.
UX Research: Established a UX research practice to inform design decisions.
Team Leadership: Hired, managed, and mentored a high-performing design team.
ConnectWise acquired SkyKick in September 2024.
What I contribute
With over two decades of UX design experience, I’m a product designer involved from discovery to delivery. I enjoy resolving complexity and communicating simplicity. I focus on strategy, collaboration, and outcomes – aiming to deliver value for both users and the business.